SHIPPING DURATION:

- Germany: You will receive standard orders usually within 4 to 10 business days.
Shortly after new collection drops and in the sale it can come to longer delivery times.  As soon as your order is on its way, you will receive a separate shipping confirmation by email.


- Switzerland and all other Countries:
Due to the high order demand, the delivery duration is up to 5-12 working days.

DUTIES AND TAXES
For all deliveries outside Europe, import duties may be charged (fees, import duties, VAT), which are determined by the destination country. They are calculated according to the country of manufacture/origin and the classification of the goods and are levied once your package reaches your country.
VICINITY does withhold duties and taxes during the checkout process, but cannot predict what your potential duties will be.
We are shipping with FedEx and try to make sure that you get your order without anymore payments for duties and taxes after the checkout in our website.
When such additional duties are incurred, they must be paid in order for your package to be cleared. In this case, the customer is responsible for the costs incurred. Please contact your local customs office for more information about your country's policies.

SHIPPING PRICES: (FedEx, DHL, GLS):
Germany: 5,99 DHL Shipping. Above 150€ Free Shipping
Austria: 6,99€ Above 175€ Free Shipping
Belgium: 8,99€ Above 225€ Free Shipping
Canada: see at the checkout (taxes and duties included)
Czech Republic: 149.00 Kč Above 175€ Free Shipping
Croatia: 14,99€
Cyprus: starts at 28,00€
Denmark: starts at 68,00 kr Above 225€ Free Shipping
Estonia: 12,99€
France (incl. Monaco): 7,99€ Above 225€ Free Shipping
Finland: 11,99€ Above 225€ Free Shipping
Greece: starts at 17,99€
Hungary: starts at 3700 Ft
Italy (incl. San Marino): starts at 8,90€
Ireland: starts at 14,99€
Iceland: see at the checkout (taxes and duties included)
Israel: approx. 348.00₪ (taxes and duties included) 
Latvia: 12,99€
Lithuania: 12,99€
Luxembourg: starts at 8,00€ Above 225€ Free Shipping
Malta: see at the checkout 
Netherlands: starts at 8,00€ Above 225€ Free Shipping
Norway: approx. 13,38€ (taxes and duties included) 
Portugal: starts at 12,90€ (without Azores and Madeira) Above 225€ Free Shipping
Azores and Madeira: see at the checkout (taxes and duties included)
Poland: 27,00 zł Above 175€ Free Shipping
Switzerland (incl. Lichtenstein): starts at 12,99 Fr (taxes and duties included) Above 275€ Free Shipping
Spain (not incuding Canary Islands, Ceuta, Melilla, Balearic Islands): 14,99€ Above 225€ Free Shipping
Canary Islands, Ceuta, Melilla, Balearic Islands: starts at 40,00€ (taxes and duties included) 
Sweden: starts at 146,00 kr Above 225€ Free Shipping
Slovenia and Slovakia: 6,99€
United Kingdom: 15,99£ (taxes and duties included)
United States: approx. 32,00$ (taxes and duties included) Above 275$ Free Shipping

Rest of the world: Shipping with FedEx: prices are calculated at the checkout
We are making sure that duties and taxes are included but we can't guarantee that the customs declaration will proceed without any extra payments at the door. 

 

RETURNS
You can cancel orders from anywhere within 14 days of receipt and send them back to us. 

Return address: 
VICINITY GmbH
Hertzstraße 1
71083 Herrenberg
Deutschland

You have to cover the costs for the return.
For anymore information, visit our FAQ.

VICINITY does not cover any costs for returns.
If there is something wrong with your product, we cover the costs for returns.

For more information about our Return & Refund policy click here.